||With guidance from the Lab Operations Manager, Lab Technologist is responsible for assisting with all aspects of the testing, support, and day to day operation of an in-house GC/CT testing laboratory in accordance with laboratory protocols. Utilizes lab information system to enter patient data, prepares specimens, performs tests using automated or semi-automated equipment, interprets, correlates, and reports results to PPIL clinical staff, tracks usage of and orders lab supplies and shipping materials, coordinates operating hours with supervisor and clinic staff, maintains test equipment, performs quality control, proficiency testing and ensures lab cleanliness.
1. Receive test specimens in lab, enter patient demographic data into the lab information system, prepare specimens, and perform tests using automated or semi-automated equipment following established protocols.
2. Interpret, correlate and report results. Assist with reviewing the results and determining patterns, trends or correlations as needed. Report accurate results to PPIL clinical staff utilizing the laboratory information system.
3. Demonstrate competency with the lab information system to provide complete patient information to PPIL clinician. Communicate directly with health center staff on lab operating schedule, resolve specimen collection issues, and perform other problem solving as necessary.
4. Consistently demonstrate good judgment when performing clinical tests and making clinical decisions. Consult with colleagues and supervisor as necessary.
5. Operate and maintain test instruments in proper working order, including:
- Adhere to infection control protocols, maintaining a clean environment in the lab.
- Adhere to quality control protocols, policies, procedures, and quality assurance (normal range failures, delta checks).
- Troubleshoot and report problems as needed.
- Work with supervisor and vendor field service engineers to resolve problems.
6. Adhere to all laboratory policies and procedures, including applicable compliance, CQI, HIPAA, OSHA, state licensing, PPFA protocols and accreditation guidelines.
- Perform and result proficiency testing
- Review policy and procedure manuals on an annual basis
- Maintain lab logs
7. Understand, commit to, and practice a market and customer oriented approach to health care delivery.
8. Accept individual and joint responsibility for, and participate in, health center efforts to comply with all organizational quality assurance guidelines and all pertinent government regulations including OSHA and CLIA.
9. Through these activities demonstrate an understanding of and commitment to PPIL core values of respect, knowledge, responsibility, health, compassion and access; practice these values in relations with internal and external customers.
1. Order, store, and track usage of lab supplies, as needed.
2. Assist in health center with non-automated lab tests such as RH, hemoglobin and pregnancy tests as necessary. Perform and result proficiency testing at health center.
3. Participate in continuous learning
opportunities that include education and guidance provided by supervisor as required. Participate in professional development and continuing education opportunities as needed.
4. Ensure excellent communication, collaboration and cooperation with supervisor, coworkers and clinical staff. Ensure a professional attitude and appearance at all times.
5. Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly.
- Support the agency's mission and all health services offered, including family planning services, sexual health screenings, testing and treatment of STIs, birth control methods and abortion services.
- Provide services that are culturally and linguistically competent; take the initiative to develop own awareness and knowledge of diversity matters.
- Work well with all to achieve the agency's mission.
6. Other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee frequently is required to use hands and fingers to handle, or feel and reach. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 25 pounds.
Supervisor: Laboratory Operations Manager
Status: Part Time, Non-Exempt
Education and Experience
Bachelor's degree in medical technology or clinical laboratory science preferred. Associate's degree in medical technology or clinical laboratory science and equivalent work experience required. At least 1-3 years laboratory experience and working knowledge of molecular testing is preferred. MT(ASCP), MLT(ASCP), or CLS (NCA) certification is preferred, must be certified within first six months of hire.
Professional and Personal Qualities
Commitment to the efficient and customer-oriented provision of services, as well as commitment to the operating goals of Planned Parenthood of Illinois.
Must possess excellent complex problem solving skills; written and oral communication skills including the ability to communicate with diverse groups of people; superb attention to detail and the ability to follow processes and procedures from beginning to end within established timelines; and demonstrated skills prioritizing and organizing workload.
Must show competency using all office equipment computer hardware, lab information systems and automated test instruments and demonstrate general working knowledge and competency within a laboratory environment.
Ability to work with and assess comprehension from many types of learners.
Patience, initiative and ability to work under minimal supervision are required.
Ability to handle discreet, confidential information with excellent customer service skills.
Desire to work as part of an interdisciplinary team to meet the needs of health center customers.
Flexibility, creativity, ability to tolerate ambiguity and change, and good humor essential.
Ability and willingness to travel among sites and work evening and weekends as necessary.
Planned Parenthood is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees in our organization, regardless of race, gender, national origin, age, religion, sexual orientation, size, physical ability or socioeconomic status. We encourage diverse candidates to apply for this position.